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Melina Murray

Project Managers needed- online gaming, Santa Clara, CA

Hello All,

We are looking for a superstar project manager who is adept at managing the day-to-day operations of one of our awesome MMO games in the Spanish speaking market! (Central, Latin and South America)

Our ideal candidate is highly organized, analytical and has an understanding of sales, marketing and growing an online community.

If this describes you:
Passionate about your work
Highly analytical
Driven to succeed
Familiar with Casual game and/or MMOs
An understanding of technology
Bi-lingual in Spanish and English

You just may be the Associate Producer (AP) we need!

As an AP, you would be responsible for ensuring the day to day operations of the game run smoothly and work towards constant growth in community and revenue.

Aeria employees enjoy a casual work environment where we have fun, work hard, stretch our goals every day and above all, love what we do. This is an in-house position in Santa Clara, CA.


Note- and this is important: Aeria Games is a publisher of licensed games, not a developer.

WHAT DO ASSOCIATE PRODUCERS DO?

This role is multi-faceted. On any given day you may be:
• Working with Game Product Managers on overall game support/development, marketing, community building, and sales, including monitoring and managing daily/monthly/quarterly sales.
• Achieve sales goals through quality execution and by meeting market requirements;
o Creating and implementing virtual item sales promotions;
o Coordinating and executing cross promotions with partners;
o Managing and running in-game events;
o Communicating with developers on product additions/enhancements.
• Maintaining strong familiarity and dialog with the game community by:
o reading and posting to official forums, external forums and Web sites;
o delivering regular community feedback reports;
o moderating message boards to ensure that messages stay on topic and adhere to the code of conduct ;
o assisting in the development of Web content that the community is most interested in viewing.
• Supporting events, both in- and out-of-game, such as conventions, contests and developer chats.
• Supporting customer service efforts to inform customers of known issues and providing additional online support coverage when necessary and writing game documentation and release notes for game updates.
• Providing guidance, direction and support to Game Masters to ensure milestones are accomplished and schedules are achieved on time;
• Establishing and maintaining a creative and productive environment through effective team communication.


IF YOU HAVE
• Previous experience moderating online communities through forums, Web sites and other platforms.
• The ability to communicate and comprehend technical topics clearly. Both written and verbally.
• An understand of or experience in Financial Analysis
• Proven time and project and team management skills with demonstrable ability in handling multiple responsibilities concurrently while working well under deadline pressures;
• An understanding of marketing strategies, online business models and the micro-transactional model;
• The ability to prepare reports and analyze customers' trend and characteristics;
• Strong organizational, analytical, and presentation skills;
• Superb interpersonal skills;
• A creative mindset. Adept at finding new ways to deliver old material;
• A proven ability to take initiative and be proactive;
• Bi-lingual in Spanish and English
• Proven experience in successfully developing and managing people, resources and schedules;
• A passion for online games and an understanding of MMO games and the market This is ideal, but not an absolute.

CONTACT US! (after reading below)

How To Apply

Another Note* Production in a publishing environment is different than a production environment. The overall revenue responsibility is an important aspect and difference. Please take the time to look through our website (www.aeriagames.com), do your research, even download a game- before applying so you understand our industry and business model.

Send your resume to us via email (jobs at aeriagames dot com), and make sure to include:

1. “Aeria BL AP” in the subject line,
2. Tell us about YOU, how your background relates to the position and how you are ready to take on the challenge! This is important, as a resume only tells us about your past jobs.
NOTE: Resumes with cover letters or emails answering #2 will be given higher priority.
3. Your resume in Word or PDF.


Due to the high level of applications, we are not able to reply to every applicant. We will contact you should your skills and qualifications present a possible fit for our needs.

No relocation assistance is currently available.
Aeria is an Equal Opportunity Employer.

Tags: gaming, hiring, job, online

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