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All Blog Posts Tagged 'managing & retaining hispanic employees' (12)

Graciela Kenig Affinity Groups: Are they Worth the Effort?

Companies that fully utilize their employee affinity groups will emerge with a competitive advantage after the current economic downturn. Also known as resource groups or ERGs, such entities have become valuable assets in the face of rapidly shrinking but also increasingly multicultural markets.

Originally conceived as a way to reduce cultural isolation for diverse employees and women, ERGs in some companies have evolved into highly functional resources that support business goals. The… Continue

Added by Graciela Kenig on November 19, 2008 at 7:29pm — No Comments

Graciela Kenig Managing Remote Teams in Latin America: Setting Goals and Meeting Deadlines

Managers in charge of remote Latin American teams often report having difficulty getting their employees to meet deadlines, but this failure to complete projects on time may have little to do with the tired stereotype about Latinos always being late.

Here are some ways to find out - and understand - the factors that could be causing continual delays with remote multicultural teams.


Get to Know the Team-One Member at a Time


While this may sound d… Continue

Added by Graciela Kenig on October 6, 2008 at 11:49am — No Comments

LatPro Admin 13 ways to motivate and support your employees and co-workers

As leaders we not only have to have clearly defined vision and mission statements (and goals that can be acted on), but we also have the responsibility to help others build confidence and leadership abilities, increase knowledge and skills, inspire performance, and create an atmosphere of trust.

Tips for Motivating and Supporting your Employees and Co-workers


AdapteContinue

Added by LatPro Admin on August 25, 2008 at 4:50pm — No Comments

Graciela Kenig Why Hispanic Employees Quit: Best Practices to Reduce Hispanic Employee Turnover

If your organization wants and needs to hire Latinos, you probably spend much time and effort — not to mention money — recruiting such employees. But if your Hispanic hires leave before you have realized a return on that recruiting investment, you really aren’t meeting your objectives.

So, how can you stem the turnover tide?

Understanding why Latinos (and other diverse employees) leave is the first step. But if you wait until the exit interview, you may never find out the… Continue

Added by Graciela Kenig on July 29, 2008 at 1:00am — No Comments

Graciela Kenig Action Steps for Developing Latino Leaders in your Organization

Organizations wishing to attract Latinos and other diverse professionals for top-level management positions often find themselves competing for the same candidates — most of whom are already employed elsewhere.

While such candidates are always are worth pursuing, it is also important to identify the talent that already exists within your organization. After all, these diverse employees already have the institutional and cultural knowledge that newcomers lack. Developing their leadershi

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Added by Graciela Kenig on June 17, 2008 at 11:01am — No Comments

Graciela Kenig Q&A: How Does a Multicultural Workforce Affect Teamwork and Communication in Large Companies?

Q: How does a multicultural workforce affect teamwork and communication in large companies?

A: Cross-cultural communication is such a broad area of study that entire books and courses have been devoted to understanding its many implications. When it comes to large companies, especially in Corporate America, I believe that most challenges and opportunities arise from three basic cultural pre

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Added by Graciela Kenig on February 27, 2008 at 6:10pm — No Comments

Graciela Kenig Diversity as a Multi-Layered Process

Increasing diversity in an organization is a multi-layered process. The word process implies that it takes time and usually requires many revisions along the way.

Too often, however, companies think of diversity as a training event or a recruiting directive. But unless both are an integral part of an overall strategy, those isolated efforts are not likely to succeed.

A single training session will do little to make diversity an ongoing endeavor. Likewise, charging recruiters wit

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Added by Graciela Kenig on December 15, 2007 at 1:00pm — No Comments

Juan Guillermo Tornoe When Spanish at Work Causes Conflict: What Should Employers Do?

Q: "I have several bilingual employees who speak Spanish at work among themselves. Most of my workers speak little or no Spanish, and some have complained because they feel uncomfortable when they can’t understand the conversations going on around them. How should I handle this?"

A:Continue

Added by Juan Guillermo Tornoe on July 12, 2007 at 1:00am — No Comments

Juan Guillermo Tornoe Hispanic Culture at Work: Understanding and Managing Hispanic Employees

As a non-Hispanic employer or manager, you may be wondering how cultural differences might affect your work environment when you bring Latino employees into your organization.

By taking the time to familiarize yourself with some common Hispanic cultural traits, you will be able to better understand and interact with Hispanic staff members, creating a more inclusive and comfortab

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Added by Juan Guillermo Tornoe on May 2, 2007 at 2:16pm — No Comments

Graciela Kenig Time Management in Other Cultures

Managers and supervisors who work with multicultural employees often express frustration with the way some of these associates manage their time at work. Complaints often include an inability to meet deadlines (even when they said they could), being late for meetings, or a seeming lack of focus on a priority task.

No doubt, such behaviors can have serious consequences on productivity and team morale. But when they take place—not all multicultural employees engage in these practices—cul

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Added by Graciela Kenig on December 6, 2006 at 1:00pm — No Comments

Graciela Kenig Culturally Sensitive Problem Solving

In my work as a management consultant, I often hear managers complain about employees who get defensive the moment they are told that something was done incorrectly or that it could stand to be improved. The trouble with defensiveness is that it makes people stop listening; hence there can be no dialogue.

And we simply can’t solve problems without talking.

But starting a dialogue—or keeping it flowing—in the presence of defensiveness can turn it into a difficult conversation.

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Added by Graciela Kenig on November 7, 2006 at 1:00pm — No Comments

Graciela Kenig Connecting With Your New Multicultural Employees

In corporate America, we often expect our new employees to hit the floor running. That somewhat overused phrase says a lot about the cultural values our organizations espouse—and why many newcomers fail to live up to our expectations.

While we must meet deadlines and productivity goals, we can’t do such things without human beings. And most human beings need a period of adjustment, a chance to familiarize themselves with the new surroundings before they’re able to become peak performer

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Added by Graciela Kenig on October 30, 2006 at 12:00pm — No Comments

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