“In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions”. ~ Margaret Wheatly
Organizations are only as successful as their leaders. We’ve talked about maximizing collective strengths, understanding and appreciating each other’s differences, and having clearly defined vision, mission, and goals. We’ve also talked the need for a successful leader to have courage.
A short recap is that leaders can not allow themselves or their organizations to be paralyzed by fear and to be truly effective leaders must:
Live ones dreams
Document and commit to personal and organizational goals
Understand ones strengths and the strengths of others
Communicate
Address conflict
Develop others
Delegate
Relinquish control
Reward and succeed
Build and develop new skills
Build and enhance relationships
The nature and speed of work that is required in today’s market does not lend itself to developing relationships or for allowing time to develop the necessary skills, but relationships are essential for achieving success.
The Center for Creative Leadership conducted a survey of 300 managers and executives from around the world asking if the definition of leadership had changed in the past five years. 84 percent responded that leadership had indeed changed, primarily due to having more complex challenges causing hardships for their organizations. Interestingly, the flip side was that they were impacted positively by forcing greater collaboration, improving work processes and increasing work boundaries.
A tip to help you stay on target with building relationships and achieving results is the TRUST acronym:
T – Think
R – Relate
U – Uncover the needs
S – Sell the solution
T – Take action and close
This is a simple strategy frequently used by sales teams but may be applied to almost all industries. Use it and you’ll be on your way to building (and sustaining) strong relationships!
Sincerely,
Jan Mayer-Rodriguez and Michael Kublin
www.peopletek.com
Creating Team and Individual Excellence
888.565.9555
“Good leaders make people feel that they're at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens people feel centered and that gives their work meaning”. – Warren Bennis
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