
Qualified. Yes. Expensive? No.
Peter Cappelli, the director of the Center for Human Resources at the Wharton School, is the author, with Bill Novelli, of a forthcoming book on managing older workers.
Nothing is really new about employers preferring to hire younger candidates. Experiments have shown that even when credentials are absolutely identical, employers much prefer the younger candidates.
There are no good reasons for this overall preference. Older workers perform better across the range of relevant performance indicators — better skills, especially interpersonal skills, better attendance, more conscientious, and so on.
While one might assume that older workers cost more, in truth any premiums that older workers receive are related to experience — which affects performance. And rather than simply assume that older workers will demand higher wages, the thing to do is present them with the offer and let them decide.
Supervisors worry about how to manage older subordinates: ‘How can I supervise someone who has more experience than I have?’
Even the issue of health care costs is largely a red herring: It’s irrelevant for employers that do not offer health benefits and less relevant for hiring older workers who have coverage already from programs like Medicare. While older workers use more health care, they also have fewer covered dependents, so total employer costs may not be so different.
The real reason employers seem to prefer younger candidates has to do with perceptions of supervisors who often worry about how manage older subordinates: How can I supervise someone who has more experience than I have, how do I motivate them when they are less concerned about the carrot of promotions or the stick of being fired? Managing older workers in fact doesn’t require rocket science, but it does require a more collaborative approach that respects their expertise and engages their interests.
You can read Mr. Cappelli's contribution as well as the contributions of several other experts here:
http://roomfordebate.blogs.nytimes.com/2009/04/12/older-workers-nee...
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